The ABA transports Quality and Environmental Policy follows the following guidelines:
Customer satisfaction as a central concern, integrating the strategic vision of the management quality and environmental policy, through a permanent analysis of the effectiveness of the management and performance of the system.
Continuous improvement by developing a management system meeting the requirements of the quality standards established for the sector, with a view to increasing customer satisfaction and looking for sustained growth.
The qualification of employees with incentives for active participation of employees in the improvement of the service provided to the client.
Compliance with the applicable mandatory requirements (legal and regulatory), as well as other requirements voluntarily assumed.
Systematic evaluation of environmental aspects associated to the activities developed, identifying their significance and defining measures to minimize negative impacts.
The efficient use of resources, allowing the reduction of economic, social and environmental costs.
